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MBD Privacy Policy

Introduction

Mogale Business Development ("MBD," "we," "us," or "our") operates as a division under Mogale Management Consulting (Pty) Ltd ("MMC"). This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information across all our services, including MBD's consulting operations, MBD Shift, and other digital platforms or offerings (collectively, "Services").

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By accessing or using our Services, you agree to the terms of this Privacy Policy. For inquiries regarding this policy or your personal data, contact us at: info@mbdbeyond.com.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. Any updates will be posted on our website with a revised effective date.

Information We Collect

Contact Information

  • Full name

  • Email address

  • Phone number

  • WhatsApp number

  • City of residence

  • Date of birth

Business Information

  • Business name (if applicable)

  • Industry and type of business

Demographic Information

Employment status (employed, unemployed, self-employed, studying)

Subscription, Payment and  Interaction Data

  • Subscription status and subscription codes

  • Messages exchanged via WhatsApp or other platforms

  • Payment details, including cardholder name and payment method (processed securely through third-party payment processors; MBD does not store full card details).

  • Feedback and survey responses

Device and Usage Information

  • IP address

  • Browser type

  • Device identifiers

  • Usage statistics via cookies and tracking technologies

How We Use Your Information

We use your personal information to:

  • Provide and manage our Services, including advisory support, consulting, and subscription-based offerings like MBD Shift.

  • Authenticate your subscription and verify access rights.

  • Process payments securely via third-party processors.

  • Personalize your experience and tailor support based on your business needs.

  • Communicate with you regarding your subscription, provide updates, marketing communications, and respond to inquiries.

  • Analyse usage trends to improve our Services.

  • Comply with legal obligations and protect against fraud.

Legal Basis for Processing Personal Information

We process personal information based on the following legal grounds:

  • Contractual necessity: To provide the services you request.

  • Legitimate interests: To enhance and improve our services.

  • Consent: For marketing communications and optional services.

  • Compliance with legal obligations: To meet regulatory requirements.

Advisory Disclaimer

All advice provided through our Services, including MBD Shift, is for informational and advisory purposes only. We do not guarantee specific results or outcomes from following our guidance. Your business decisions remain solely your responsibility.

How We Share Your Information

MBD may share your personal information with:

  • Third-party service providers assisting us with IT services, marketing, analytics, payment processing, and WhatsApp API integrations.

  • Legal authorities to comply with legal obligations or court orders.

  • Business partners for co-hosted events, surveys, or collaborations, under confidentiality agreements.

  • In the event of a business transaction (e.g., merger, acquisition), where your information may be part of transferred assets.

Cross-Border Data Transfers

MBD operates internationally, and your personal information may be processed and stored in countries outside South Africa. We ensure that adequate protections are in place in accordance with the Protection of Personal Information Act (POPIA) and other applicable data protection laws.

Your Rights Under POPIA and Other Applicable Laws

As a South African resident, your rights under POPIA include:

  • Right of access: Request access to the personal information we hold about you.

  • Right to correction: Request corrections to inaccurate or incomplete information.

  • Right to deletion: Request deletion of your information where legally permissible.

  • Right to object: Object to the processing of your information for certain purposes, including direct marketing.

  • Right to withdraw consent: Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, contact us at: info@mbdbeyond.com.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes. Retention periods vary based on the type of data collected and the purposes for processing.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Enhance your browsing experience.

  • Analyze site traffic and performance.

  • Tailor content and advertising.

You can manage your cookie preferences through your browser settings.

Security Measures

MBD employs industry-standard security measures, including encryption, firewalls, and access controls, to protect your personal information. However, no method of transmission over the internet is entirely secure.

Links to Other Websites

Our Services may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing any personal information.

Children's Privacy

Our Services are not intended for children under the age of 18. We do not knowingly collect personal information from minors. If we discover such information has been collected, we will delete it promptly.

Contact Us

For any questions or concerns regarding this Privacy Policy or your personal information, please contact:

Data Protection Officer Mogale Management Consulting (Pty) Ltd, trading as Mogale Business Development (MBD) Email: info@mbdbeyond.com

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